ISLANDS HOSTING provides dedicated web hosting to numerous clients and
has a responsibility to protect each client and to provide the best
services available. The following guidelines are designed to ensure that
these obligations are met.
All services provided by ISLANDS HOSTING may be used for lawful purposes
only. Transmission, storage or presentation of any information, data or
material in violation of any New Zealand or overseas law is prohibited.
This includes, but is not limited to, copyrighted material, material we
judge to be threatening or obscene or material protected by trade secret
or other statute. Clients agree to indemnify and hold harmless ISLANDS
HOSTING from any claims resulting from the use of service that damages
the subscriber or any other party.
All pornographic content and sex-related merchandising:
is prohibited on all ISLANDS HOSTING web servers. This includes
sites that may infer sexual content or links to adult content elsewhere.
Also prohibited are sites that promote any illegal activity or present
content that may be damaging to ISLANDS HOSTING machines or any other
server on the internet. Links to such materials are also prohibited.
Commercial Advertising – E-mail and the sending of unsolicited e-mail,
from a ISLANDS HOSTING machine or using an e-mail address or domain that
is maintained on a ISLANDS HOSTING machine as reference is STRICTLY
IRC or IRC bots:
may not be operated on our servers.
Refusal of Service:
We reserve the right to refuse, cancel, or
suspend service at our sole discretion. All Sub-Networks, distributive
hosting sites and dedicated servers of ISLANDS HOSTING must adhere to
the above policies. Failure to follow any term or condition will be
grounds for immediate account de-activation.
Network Uptime Guarantee:
We guarantee that our
network will be available at least 99.5% of any full month. If that goal
is not met, we will provide a credit of one month free web hosting.
islands cannot be held responsible for loss of data for any reason
islands cannot be held responsible for any human error.
This AUP is subject to change at anytime by islands.co.nz
For your convenience, ongoing fees for Web Hosting Plans are
automatically deducted from the same credit card used to begin the
service (held on file for this purpose) at the repeat Billing Period
chosen in the order form. Likewise, if you registered your domain
through islands.co.nz, your domain name will be automatically renewed
and charged to the same card. If any changes are required, or you wish
at any time to cancel, you simply need to contact the Support Desk
through our contact page, or by emailing
Refunds of all hosting fees paid will be
processed back to the credit card only if the account is canceled within
the first 30 days of ordering. The domain registration fee or renewal
fee of an existing registered domain name cannot be refunded once
registered/renewed, the registrar will not permit a refund or
cancellation. The registration fees of SSL (Secure Certificates) cannot
be refunded, canceled or amended once processed.
Domain Name Registrations:
From the 1st January 2014 ICANN requests verification of all newly
registered domain names, (not applicable to .nz names.)
If we register your domain name for you, you will receive shortly after
a verification email from the registrar, you need to use the link within
the email to verify your registered details, if verification is not
completed within 15 days of the domain name being registered, the
registrar will put it into a suspended state and you will not be able to
use it until the details have been verified.
Domain Name Transfers:
As we are a hosting company and not a registrar we only manage domain
names that we host, to change the nameservers to another hosts (so we
no longer host it) will require you to transfer the domain name away,
this is done by requesting the EPP or UDAI key.
Notification of scheduled updates
will be posted in the news section of the control panel.
The above AUP is subject to change at anytime by islands.co.nz